How to safely use, clean, heat, charge, and store your Resoveya tools？
Resoveya tools are designed for short daily wellness rituals using warmth, pressure, vibration, suction, glide, and touch. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always use light pressure, start slowly, and stop if discomfort occurs.
Before You Begin
Use all tools gently. Start with the lowest heat, vibration, suction, or pressure setting. Do not use on broken, irritated, swollen, bruised, or recently treated skin. Stop use if you feel pain, burning, numbness, dizziness, unusual redness, or discomfort.
Use light pressure
Start with low settings
Do not use while sleeping
Keep away from water
Do not use on broken skin
Stop if discomfort occurs
Find Care Instructions by Tool Type
Select your tool type to learn how to use, clean, heat, charge, and store it safely.
For gua sha, combing, facial massage, scalp, neck, shoulder, and body rituals.
For warming, vibration, pressure, glide, and massage modes.
For warm or cool wind-down rituals around the eyes.
For warm-pressure rituals around the neck, shoulders, and upper back.
For tools with suction, cupping, or negative-pressure modes.
For scalp, hairline, neck-side, and head-care rituals.
Bian Stone Material Care
Our black bian stone and red bian stone tools are designed for tactile body-care rituals. Natural stone may vary slightly in color, pattern, texture, and finish. These variations are part of the material and do not indicate a difference in medical effect.
For shared or facial-use tools, wipe the surface with a skin-safe alcohol wipe if the product label allows it. Let the tool dry fully before the next use.
Do not drop the tool.
Do not use chipped, cracked, or broken stone tools.
Do not heat stone tools unless the product is specifically designed for heating.
Do not microwave any stone tool with metal, battery, electronics, adhesive, or unknown internal parts.
How to Use and Care for Each Tool Type
Learn how to safely use, clean, heat, charge, and store manual bian stone tools, smart massage devices, heated eye masks, and neck wraps.
Manual Bian Stone Tools
This section applies to non-powered bian stone tools, including gua sha boards, facial tools, scalp combs, neck and shoulder tools, body scraping tools, and acupressure-style tools.
Use light to moderate pressure. Glide slowly over clean skin or over clothing, depending on the tool and area. For face, jaw, brow, and neck-side rituals, use especially light pressure and avoid dragging the skin.
Smart Bian Stone Massage Devices
Smart bian stone devices may include warming, vibration, suction, pressure-point, combing, or glide modes. Always start with the lowest setting and use the device for short sessions only.
Start low.
Use short sessions.
Keep the device moving unless the instruction manual says otherwise.
Do not press hard.
Do not use on the front of the neck, throat, spine, broken skin, bruises, or areas with reduced sensation.
Stop immediately if the device feels too hot, too strong, painful, or uncomfortable.
Check the surface temperature before placing the device on your face or body. Do not use heated modes while sleeping. Do not cover the device with blankets, pillows, or heavy clothing while it is heating or in use.
Heated Eye Masks & Eye Pillows
Eye products should feel gentle, soft, and comfortable. They should never press directly into the eyes or feel hot on the skin.
Remove glasses and contact lenses before use.
Place the eye pillow gently over closed eyes.
Do not press down on the eye area.
Use for short wind-down sessions.
Do not sleep with heated eye products unless the product instructions specifically say it is safe to do so.
Do not use around the eyes after eye surgery, cosmetic procedures, active eye irritation, infection, swelling, or unexplained eye pain unless cleared by a qualified professional.
If the product is heated, always test the temperature on the inner wrist before placing it near the eyes. Do not use if it feels hot, sharp, heavy, or uncomfortable.
Heated Neck & Shoulder Wraps
Heated neck and shoulder wraps are designed for short warm-pressure rituals around the shoulders, upper back, and back of the neck.
Use over clothing or with a fabric barrier if your skin is sensitive.
Check temperature before use.
Use while seated or lying down in a safe position.
Do not use while sleeping.
Do not use on broken, irritated, or numb skin.
Do not use if the wrap feels too hot.
For microwaveable wraps, follow the exact heating time on the product label. Do not overheat. Let the wrap cool before reheating. Never microwave electronic parts, batteries, metal, or smart devices.
For USB-powered wraps, use only the recommended cable and power source. Keep away from water. Do not use damaged cables. Do not fold tightly during heating unless the manual says it is safe.
Suction, Cupping & Fascia Modes
Suction and cupping-inspired modes create pulling pressure on the skin. Use the lowest setting first and keep sessions short.
Start with the lowest suction level.
Do not leave suction in one spot for long periods.
Do not use on the face unless the product is specifically designed for facial use.
Do not use on the front of the neck, throat, spine, bruises, varicose veins, wounds, or irritated skin.
Temporary marks or redness may occur. Stop use if marks are painful, severe, blistering, or slow to fade.
Do not use suction or cupping modes if you bruise easily, use blood-thinning medication, have bleeding disorders, fragile skin, varicose veins, or reduced sensation unless cleared by a qualified professional.
Charging, Batteries & Electrical Safety
For rechargeable or electronic tools, follow the product manual and use only the supplied or recommended charging cable. Keep electronic devices away from water, steam, sinks, bathtubs, and wet hands.
Do not charge unattended for long periods.
Do not use if the cable, charging port, casing, or heating surface is damaged.
Do not use while charging unless the manual specifically allows it.
Do not expose to high heat, direct sunlight, or water.
Stop using the product if you notice swelling, smoke, unusual odor, overheating, or malfunction.
When Not to Use
Do not use Resoveya tools on broken skin, burns, rashes, open wounds, swelling, bruises, infections, recent injections, or areas with reduced sensation.
Ask a qualified healthcare professional before using heated, vibrating, suction, or pressure-based tools if you are pregnant, have a pacemaker or implanted electronic device, diabetes, neuropathy, circulation issues, blood-clotting disorders, severe skin sensitivity, recent surgery, or a diagnosed medical condition.
If you have persistent pain, numbness, tingling, dizziness, severe headaches, jaw locking, vision changes, swelling, or symptoms that do not improve, stop using the product and seek professional care.
What We Do Not Claim
Resoveya tools are wellness tools, not medical devices. They are not intended to diagnose, treat, cure, or prevent disease. We do not claim that bian stone, heat, vibration, suction, gua sha, acupressure, or massage modes can cure pain, TMJ disorders, insomnia, migraine, anxiety, inflammation, circulation problems, or any medical condition.
FAQ
Can I use bian stone tools every day?
You can use manual bian stone tools in short, gentle sessions if your skin feels comfortable. Avoid over-scraping, strong pressure, or repeated use on the same sensitive area.
What is the difference between red bian stone and black bian stone?
Red and black bian stone differ in color, appearance, and hand-feel. We do not claim that one color has stronger medical effects than the other.
Can I heat my bian stone tool?
Only heat a bian stone tool if the product instructions specifically say it is designed for heating. Never microwave or heat electronic tools, battery-powered tools, or tools with metal parts.
Can I use the tools around my eyes?
Use only tools specifically designed for the eye area. Use very light pressure around the orbital bone and never press directly on the eyeball or eyelid.
Can I sleep with a heated eye mask or neck wrap?
Do not sleep with heated products unless the product manual specifically states that it is safe for overnight use.
How do I clean a bian stone gua sha tool?
Wipe with a soft damp cloth and mild soap if needed. Dry completely before storing. Do not soak, boil, bleach, or use abrasive cleaners.
Are smart bian stone devices waterproof?
Unless the product manual states otherwise, treat electronic devices as not waterproof. Keep them away from water, steam, sinks, bathtubs, and wet hands.
Can I use suction or cupping mode on my face?
Only use suction on the face if the device is specifically designed for facial use. Start with the lowest setting and avoid the eye area, throat, broken skin, and sensitive areas.
Are these products medical devices?
No. Resoveya tools are wellness tools designed for daily body-care rituals. They are not intended to diagnose, treat, cure, or prevent any medical condition.
When should I stop using a product?
Stop use if you feel pain, burning, numbness, dizziness, unusual redness, swelling, irritation, or discomfort.
